On June 6, 2026 and June 13, 2026, while performing the task of serving tourists by electric vehicle, after completing the trip and checking the vehicle according to regulations, comrade Ngo Le Cong Tuan and comrade Dao Nguyen Chien - electric vehicle driver of Dong Xuan Joint Stock Company discovered that the passenger had left his phone on the vehicle.
Tram team employee Ngo Le Cong Tuan returns items to tourists
Tram team employee Dao Nguyen Chien returns items to tourists
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Immediately after discovering the incident, the comrades proactively contacted the operations counter to coordinate to verify information and quickly contact the customer to return the property.
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The phone was then returned intact to the customer.
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Although the action is simple, it demonstrates the sense of responsibility, honesty and dedicated service of the staff of Dong Xuan Joint Stock Company; At the same time, it contributes to spreading the image of safe - professional - friendly services to residents and tourists when coming to Hanoi's Old Quarter.
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Doing kind deeds every day is the most sustainable way to build trust.